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​The Human Resources Department is responsible for the following tasks and responsibilities:

  • Implementing all decisions issued by the relevant authorities concerning the appointment of faculty, staff, and employees according to the university's regulations and instructions.

  • Issuing administrative decisions related to employees and submitting them to the President of the University for approval and subsequent implementation.

  • Appointment Procedures: When a vacancy occurs, the necessary announcement is drafted. After review, it is submitted to the President of the University for approval and then sent to the university's office and published in newspapers and on the university's website according to regulations. The announcement specifies the application period. Applications are collected, sorted, and reviewed. Suitable applications are presented to the appointment committee, and job applicants are invited for interviews. The shortlisted candidates are then officially referred to take Arabic and English language exams at the Faculty of Arts and Sciences and a computer skills test at the Computer and Information Center. The best candidates are selected with transparency.

  • Drafting and preparing contracts for faculty members and updating them as needed, as well as drafting special contracts and fixed salaries, and preparing decisions related to appointments, resignations, job losses, inability to continue work, death, and service termination.

  • Drafting and reviewing contracts with companies, contractors, individuals, and other external parties.

  • Preparing employee files and new hires and ensuring all required appointment documents are completed and submitted before issuing the appointment decision.

  • Preparing monthly salaries for university employees by the 25th of each month (often before this date) after implementing decisions regarding deductions or additions.

  • Transferring employees' salaries to any bank of their choice, provided they are not committed to another bank for continuous salary transfers. A total of 26 banks, official entities, unions, or Sharia courts have been used for salary transfers.

  • Reports resulting from monthly salary processing include:

    1. Total salaries transferred to each bank or other entity

    2. Number of employees per department or college monthly

    3. Number of male and female faculty and administrative staff

    4. Number of job grades for faculty and administrative staff

    5. Amount of deductions from each employee

    6. Analysis of salaries transferred to entities other than the Jordanian Kuwaiti Bank

  • ​​After the audit and approval of the salary unit, the department submits it to the President of the University for approval. It is then delivered to the Financial Affairs Department for processing according to accounting standards, with copies provided to the Internal Audit Unit and the Financial Department, while the Human Resources Department keeps a copy.

  • Social Security:

    1. ​The Human Resources Department monitors social security subscriptions, preparing monthly entry and exit forms and the amount due to the Social Security Corporation. These are submitted to the Financial Department, which prepares the necessary check, approved by the President of the University, and paid to the Jordanian Kuwaiti Bank using an automated card issued by the Social Security Corporation. The department retains a copy of the payment receipt.

    2. Work Injuries:

      In case of any work-related injury, the department investigates using the specific form issued by the Social Security Corporation, attaching all medical reports, X-rays, etc., and submits them to the relevant authority in the Social Security Corporation. The department follows up on the case until a final report is issued by the corporation.

    3. Maternity Leave:

      Upon a female employee's childbirth, she is required to submit medical reports to the department, which are then sent to the Social Security Corporation by official letter. The employee's salary is suspended for 70 days, as the salary during this period is covered by the Social Security Corporation.

  • Annual allowances are disbursed on September 1st each year. Their value is estimated and recorded in the budget for the following year, with necessary decisions for promotion made according to the time required for each rank, unless there are reasons to halt the promotion.

  • Settling and paying the dues of all resigning employees, preparing a payment form for their entitlements after they have obtained a clearance from the university and settled their income tax liabilities. The form is submitted to the Financial Department, and a copy is kept by the department. In case of death, the university pays two months' salary for funeral expenses.

  • Annually, the department estimates and prepares financial statements for end-of-service benefits for employees not covered by social security, recording them in the budget. Upon resignation, these benefits are paid and the tax due is deducted according to tax laws.

  • Monitoring employees' annual leave, sick leave, emergency leave, and other types of leave, and managing deductions for leave exceeding 16 days.

  • The university’s leave policy is distinct in that it allows employees suffering from a serious illness requiring extended treatment to take a two-month sick leave with full salary and allowances, followed by two additional months with half salary and allowances, and then two months without salary. A decision is made based on the employee's recovery prospects.

  • At the end of each calendar year, the department estimates the available leave balances as of December 31st and their financial value for consideration in the next fiscal year’s budget.

  • The Human Resources Department issues a circular showing the available balances for administrative staff in all departments and colleges, allowing them to use their leave as required by the nature of work, with the option to accumulate leave for up to two years.

  • Employee attendance is monitored using fingerprint devices in each university building. Reports on attendance, including absences and tardiness, are issued and decisions are made based on these reports according to official attendance and departure instructions.

  • Departure instructions are fully detailed in official attendance and departure guidelines. Employees must submit an official departure request indicating whether it is official or personal, approved by their direct supervisor.

  • Employees are allowed to depart up to three times a month, provided the total does not exceed 8 work hours.

  • Morning departures must be approved the day before; otherwise, the requester may face legal accountability.

  • The employee must submit their request in person, with their signature dated accordingly, and the direct supervisor’s signature must also be dated.

  • The department prepares commitments and declarations regarding the university’s obligation to transfer salaries to banks or unions from which employees have taken loans or purchased vehicles. Employees' entitlements are not disbursed until they clear their obligations with these entities. In case of resignation, all dues are transferred to the entity from which the loan was taken.

  • Preparing annual reports containing employment data based on requests from the Ministry of Labor, Department of Statistics, Ministry of Higher Education, and other entities.

  • The department periodically uploads all data for teaching and administrative staff to the EMIS system of the Ministry of Higher Education and Scientific Research.

  • As the health center is administratively under the Human Resources Department, it annually prepares and announces health insurance tenders in daily newspapers and on the website. The tender is submitted to the tenders and procurement committee for review, and an insurance company is selected. The department monitors and oversees the implementation of the health system, addressing any medical issues between the company and university students and staff.

  • Managing the enrollment and removal of health insurance subscribers, reviewing invoices with the health center director for accuracy, and forwarding them to the Financial Department. Monthly meetings are held with the company to resolve and review any issues.

  • According to university regulations, the department provides life insurance coverage for employees up to the age of 70 with the Islamic Insurance Company, handling new appointments and resignations, and reviewing and auditing invoices.

  • In the event of an employee's death, the department transfers the deceased's entitlements to the Sharia court or ecclesiastical court, depending on the case.​